New podcasts from NHF: Insights you can’t miss.
Were you at the NHF Finance Conference earlier this year?
We had a great couple of days at the show - catching up with clients, sharing ideas, and diving into the key issues shaping the future of housing finance. As part of our time there, we also recorded two brand-new podcast episodes with our partners, covering everything from rent arrears to payment security.
We recently recorded two insightful podcast sessions at the National Housing Federation conference, tackling some of the most pressing challenges in housing finance today. Whether you're focused on rent arrears, improving resident outcomes, or securing phone payments, there’s something here for you:
🎙️Podcast 1: “Tackling Rent Arrears & Building Financial Resilience with Technology”
Featuring Liam Jones, Manager of Client Development at allpay and Gary Haynes, Managing Director, at Voicescape.
In this episode, we explore how housing providers can leverage smart technology to reduce arrears and strengthen financial resilience.
Liam and Gary share practical insights on streamlining rent collection and navigating operational hurdles - essential listening for finance and income teams looking to future-proof their approach.
Listen here
🎙️Podcast 2: “Fraud, Compliance & the Future: A Deep Dive into Phone Payment Security”
Featuring Ellie Morris, Product Manager at allpay and Simon Shepherd, Contact Centre Security Specialist at Eckoh.
Fraud prevention and PCI compliance are more critical than ever. This episode unpacks the evolving threat landscape and highlights secure, compliant solutions for phone-based payments. Learn how to safeguard customer data while maintaining a smooth payment experience.
📽️ Want to get an overall view of the show? Watch our video for highlights, interviews, and moments from the NHF Finance Conference floor.
